Ordering & shipping
Frequently asked questions
For international shipments, we offer tracked parcel delivery and hand it over to a local courier in your country.
Yes, every order comes with a tracking code by default! You will receive it in a shipping confirmation email after your order.
No, that is not possible. We process all orders on working days until 5:00 pm, and they are shipped the same day. Orders placed on the weekend are shipped on Monday. The expected delivery date is indicated during checkout.
Whether you pay shipping costs depends mainly on the order amount. Orders over €100 are shipped free of charge!
Shipping costs will be charged for all orders under €100. The amount of these costs depends on the country you are ordering from. We ship our international orders from as little as €6.95!
You will find the expected delivery time on the checkout page. All orders placed before 5 pm on working days will be shipped the same day. The expected delivery date is indicated during checkout.
Not at home when delivery is attempted? No worries! This will be delivered around your house or to a parcel point in your neighbourhood. Keep an eye on the tracking for this.
Contact us
Couldn't find the answer? Feel free to contact us; we’d be happy to help!
