Mystery Boxes

Absolutely! All the football shirts we supply are guaranteed to be original and official. We do not supply counterfeit products or fake shirts. Mystery United stands for quality and a passion for football shirts. That is why we at Mystery United give a 100% official shirt guarantee!

No, we do not currently stock any Mystery Boxes with player prints in our range.

Yes, absolutely. You can specify your preferences on the Mystery Box product page or in your shopping cart. Here, you can let us know which clubs, colours or leagues you would prefer not to receive. For example, “no Real Madrid” or “no red”.

We always try to accommodate specific requests, but we can never guarantee it.

A Mystery Box from Mystery United will give you the most exciting football surprise. Each Box is filled with an original football product from a foreign club, but you don't know which one! This makes it a special football experience and allows you to add to your collection or give something nice as a gift in a special way.

Each Mystery Box contains one item. For example, if you want two jerseys, you’ll need to order two Mystery Boxes.

For our Mystery Boxes, we always recommend ordering your usual size. If you are in doubt, you can use our size chart on the product pages or contact our customer service.

If a shirt fits differently than we would normally expect, we will send it one size up or down, along with an explanation card to clarify why we did so. This way, we try to prevent your product from not fitting!

Yes, we keep track of this. We want to make sure you don’t receive a shirt from the same club more than once. With us, you’ll always get a unique football jersey!

We use the email address you order with for this purpose. Each shirt we send is linked to your email address, so we can exclude it from future orders.

Please note: if you order with different email addresses, we unfortunately can’t link them. However, you can always mention which shirts you’ve already received in the comment field when placing a new order. We’ll certainly take that into account!